RFSC Email Setup

Details

Checking and Sending Mail

The instructions below cover several options for sending and receiving club email. We will add more when those situations come up.

My recommendation is to use one of the direct access methods (Mobile/Desktop app or RFSC Webmail). If you prefer to import club email in your personal email account, the instructions I have been able to find are included below. If you have a scenario not listed below, contact me and we'll figure out how to make it work.

The initial password that you received is temporary and should be changed right away for security. This is done using our webmail client no matter how you plan to get your email:

Password Management Instructions

  1. Log in to our webmail client (your username and password are in the welcome email you received).
  2. Click on Settings. This should either be on the lefthand side of the window, or in the upper right corner of the window (depending on window style selected).
  3. In the next or left column, click Password.
  4. Fill in the information in the righthand panel (“Current Password” will be the password in your welcome email).
  5. Click Save.
  6. This new password will be used for whichever method you choose to get club email.

RFSC Webmail

Webmail lets you check your email from any web browser. Your webmail site is:

https://mail.rochesterfsc.org/mail

Your username is your whole email address.

Mobile/Desktop Apps

Automatic configuration

iOS and OS X only: Open this configuration link on your iOS device or on your Mac desktop to easily set up mail (IMAP/SMTP), Contacts, and Calendar. Your username is your whole email address.

Manual configuration

Use the following settings when you set up your email on your phone, desktop, or other device:

Option Value
Protocol/Method IMAP
Mail server mail.rochesterfsc.org
IMAP Port 993
IMAP Security SSL or TLS
SMTP Port 465
SMTP Security SSL or TLS
Username: Your whole email address.
Password: Your mail password.

In addition to setting up your email, you’ll also need to set up contacts and calendar synchronization separately.

As an alternative to IMAP you can also use the POP protocol: choose POP as the protocol, port 995, and SSL or TLS security in your mail client. The SMTP settings and usernames and passwords remain the same. However, we recommend you use IMAP instead.

Exchange/ActiveSync settings

On iOS devices, devices on this compatibility list, or using Outlook 2007 or later on Windows 7 and later, you may set up your mail as an Exchange or ActiveSync server. However, we’ve found this to be more buggy than using IMAP as described above. If you encounter any problems, please use the manual settings above.

Server mail.rochesterfsc.org
Options Secure Connection

Your device should also provide a contacts list and calendar that syncs to this box when you use this method.

Gmail Webmail

Please note:

  • Using this method imports your incoming emails into your Gmail account and deletes them from the RFSC server.
  • You may send mail from your RFSC email account by selecting that account in the Compose window of Gmail. Sent email will be available in your Gmail account, but not on the RFSC server.
  • Gmail only imports items in your RFSC inbox. If you have created other folders for your account in another email application (unlikely if you are seting up your account for the first time), those folders will not be imported.
  • The RFSC email server automatically checks incoming messages for spam and moves them into a spam folder. These emails will not be imported by Gmail. To check for false positives, you will need to use our RFSC Webmail or a Mobile/Desktop app.
  • Gmail appears to import email from RFSC automatically about once per hour. You may check your RFSC email more often by clicking the Refresh icon in Gmail.

  1. On your computer, sign in to the Gmail account you want to import to.
  2. In the top right, click Settings and then See all settings.
  3. Click the Accounts and import tab.
  4. Below that, in the "Check mail from other accounts" section, click Add a mail account.
  5. Type in your rochesterfsc.org email address, then click Next.
  6. Select Import emails from my other account (POP3) and click Next.
  7. Fill in the information requested:
    • Username: Your entire RFSC email address
    • Password: The password you created to replace the temporary password you were sent as instructed above.
    • POP Server: mail.rochesterfsc.org.
    • Port: 995.
    • Check the following options:
      • Always use a secure connection (SSL) when retrieving mail.
      • Label incoming messages: <selection>, if desired.
      • Leave the others unchecked.
  8. Click Add Account
  9. You should get a message that the account was added successfully
  10. Select Yes, I want to be able to send mail as <your-RFSC-email>
  11. Click Next
  12. Enter your name.
  13. Email address should show your RFSC email address
  14. Check Treat as an alias
  15. Click Next Step
  16. Fill in the information requested:
    • SMTP Server: mail.rochesterfsc.org.
    • Port: 587
    • Username: Your full rfsc email address
    • Password: The password you created to replace the temporary password you were sent as instructed above.
    • Select Secured connection using SSL
  17. Click Add Account
  18. The next window is to confirm address verification and add your email address. An email will be sent to your RFSC email. You can check for it using our webmail client or wait a few minutes and the email should arrive in your personal account. If the email doesn't arrive within 10 minutes, please contact: Email Tim Rinkel.
  19. In that email, either click the confirmation link or enter the Confirmation Code from that email into the Confirmation Code field of the Gmail account verification window back in your web browser.
  20. Once that is accomplished, you may close the verification window.

Other information about RFSC email

Greylisting

The RFSC email server uses a technique called greylisting to cut down on spam. Greylisting works by initially rejecting mail from people you haven’t received mail from before. Legitimate mail servers will attempt redelivery shortly afterwards, but the vast majority of spam gets tricked by this. If you are waiting for an email from someone new, such as if you are registering on a new website and are waiting for an email confirmation, please be aware there will be a minimum of 3 minutes delay, depending how soon the remote server attempts redelivery.

+tag addresses

Every incoming email address also receives mail for +tag addresses. These are addresses that you can make up on our own. For example, if your email address is , you’ll also automatically get mail sent to . Use this as a fast way to segment incoming mail for your own filtering rules without having to request an addition on the server.

Use only mail.rochesterfsc.org to send email from your club address

The RFSC email server sets strict email sending policies for our domain to make it harder for spam and other fraudulent mail to claim to be from you. Only mail.rochesterfsc.org is authorized to send email on behalf of our domain. If you use any other service to send email as you, it will likely get flagged as spam by recipients.